Data Analysit, Technical Writer, and Web Developer experienced in developing and editing technological content for print and web, for internal and end-user audiences.
Thrives in start-up environments. Specializes in organization and delivery of customer-friendly documents and interactive delivery.
Facilitates productive working relationships with management, engineering personnel, and subordinates.
Defines processes and standards, and oversees complex projects. Skilled webmaster/web developer with expertise in multiple applications.
Experienced as highly-organized data analyst for technology industries. Proficient in databases, spreadsheets, SGL, and R. Experienced with Tableau.
Experienced as multi-level technical writer, including online and hard-copy documents, online training, software and hardware. Created user guides, getting started guides, APIs & ADKs, knowledge bases, release notes, and videos. Established target market, documentation delivery systems and design/layout, and developed in-house websites for disseminating information.
Experienced as a webmaster/front-end developer, with a comprehensive skill-set from technical programming to creation of original graphics, animations, videos, and text content. Experienced in JavaScript, HTML5, CSS3, Photoshop, and Figma.
Experienced in designing and implementing MadCap Flare projects for multiple mediums (such as onscreen or print) and outputs (such as HTML, PDF, or MS Word). Converting projects from MS Word or Adobe FrameMaker to MadCap Flare. Experienced in creating knowledge bases and context help.
Experienced in managing teams and projects in an Agile environment. Managed remote and local groups/teams. Orchestrated schedules and deliverables, and oversees team output using Rally and Jira.
My background as a former Pilot Officer for United Airlines, flight school owner, and flight instructor has served me in my Technology career. Because of the technical aptitude required in becoming a pilot, I found that I was naturally curious and could easily master software and hardware tools, Web site creation and design, and writing for Developers. As a business owner, I could easily organize and manage writing teams, and oversee documentation delivery schedules.