Release Management Roles

The following users typically work with Release Management:

Release Manager

Release Managers are responsible for creating, managing, and executing all aspects of a release, including preplanning, testing, documentation, training, and so on.

Change Manager

Change Managers typically create and then request a release for a change.

Other HEAT User Roles

• Problem Managers, Service Desk Analysts, and Service Desk Managers may view releases.
• Other HEAT user roles, including (but not limited to) Problem Managers, Change Managers, Service Desk Analysts, and Service Desk Managers, can be identified as stakeholders for a specific release.
• Other HEAT user roles, including (but not limited to) Problem Managers, Change Managers, Service Desk Analysts, and Service Desk Managers, can be set up as approvers for a specific release milestone.