Session Timeout
You can define the time (in minutes) that the current login session can remain inactive before the system automatically times out. The specified timeout is effective the moment a user logs in.
You can change the timeout interval for your tenant. The default setting is 120 minutes. We recommend setting this to a value between 45 and 120 minutes, depending on how your users access the system. The system uses one timeout setting for both internal and external users.
When the system reaches the specified timeout interval, the system displays a message giving users the option to log in again to the current page by entering their login password. This allows user to continue working without losing any unsaved changes.
Changing the Timeout Interval
| 1. | Within the Configuration Console, open the Session Timeout workspace. The system displays the Session Timeout workspace. |
| 2. | Select the Timeout (Minutes) value, then enter a new interval time in minutes. |
| 3. | Click Save. |
The new timeout value is effective the next time you log in.
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To bypass this feature, you can implement SAML 2.0 for single sign-on and passthrough authorization. This eliminates the need for a login page and allows users to directly pass through into the application. Contact FrontRange support for more information on how to do this. |