Viewing and Managing Asset Data
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This is an advanced function for administrators that specifies how asset data is mapped in HEAT Discovery. |
The Asset Data Mapping workspace controls how incoming asset data gets processed by the asset processor and how this data is mapped to a business object.
In the Asset Data Mapping workspace, the administrator can view and edit the FRS_IM_AssetDataMapping objects (one object defined per CI and per CI component) and see the associated CI or component fields (FRS_IM_AssetDataFields) and their relationships (FRS_IM_AssetDataRelationships).
Managing how asset data is mapped is an advanced administrator function.
View Asset Data Mappings
| 1. | Within the Service Desk Console, open the Asset Data Mapping workspace. A list of mapped assets appears. |
- The business objects (CIs and CI components) appear in the Business Object Name column.
- For CI object types, the component category and component type columns are blank.
- For CI component types, the component category and component type fields are used to create an Xpath query to extract the XML data that relates to the applicable component.
| 2. | Double-click a CI record, then select the Field Mappings tab. The fields for the CI business object and their corresponding XML query path appear. |
The XML property can be a simple property name, an attribute name (beginning with /@), or a full XPath query (beginning with //).
For example:
XML Property = Description
Resulting XPath query = //Category[@Name='ComponentCategory']/Component[@Type='ComponentType'][%INDEX%]/Property[@Name='Description']
XML Property = /@Type
Resulting XPath query = //Category[@Name='ComponentCategory']/Component[@Name='ComponentType'][%INDEX%]/@Type
XML Property = //ComputerSystem/Property[@Name='AgentStatus']
Resulting XPath query = //ComputerSystem/Property[@Name='AgentStatus']
| 3. | Select the Relationships tab to view the defined component relationships for the CI. |
For CI component types, the XML property is used create an XPath query to extract the xml data that relates to the component. The XPath query is as follows:
//Category[@Name='ComponentCategory']/Component[@Type='ComponentType']
Currently, there are no default defined relationships for a component.
Create a New Data Field for a CI or CI Component
| 1. | Within the Asset Data Mapping workspace, open a CI or a CI component record. |
| 2. | Under the Field Mappings tab, click New FRS_IM_AssetDataField. |
| 3. | Enter information into the fields. |
--fields--
| Field | Description |
|---|---|
| Field Name | The field name for the object. |
| XML Property | The XML property for the object. |
| Default Value | Optional. A value that appears by default. |
| Data Source | This value is auto-filled by the system. |
| 4. | Click Save, then
Click Save  from the toolbar.
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Create a New Relationship for a CI or CI Component
| 1. | Within the Asset Data Mapping workspace, open a CI or a CI component record. |
| 2. | Under the Relationships tab, click New FRS_IM_AssetDataRelationship. |
| 3. | Enter information into the fields. |
--fields--
| Field | Description |
|---|---|
| Business object name | Automatically generated with the value of the business object for which you are creating the relationship. |
| Linked Object Name | Not used. |
| Component Type | Not used. |
| Relationship Name | Not used. |
| 4. | Click Save, then
Click Save from the toolbar.
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