Limiting Attachment Size
Administrators can limit the size and number of any attachments users can attach to a record. The attachment limit is set when designing the form from the Attachment form control.
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Within the Configuration Console, open the business object containing the form you want, then open the form. For example, open the Knowledge business object, click the Forms tab, then choose a form. See Using Forms. |
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Select the Attachments control on the form, or drag the Attachments control from the list onto the form. The Control Properties pane lists the properties you can define. See Other Form Controls. |
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To set limits, define the following properties: |
| Max files |
The maximum number of files allowed to be attached to a record. For example, if you want no more than ten files to be attached, enter 10. Enter at least 1 to enable file upload. |
| Max files per upload |
The maximum number of files allowed to be uploaded at one time. For example, if you only want to allow six files to be uploaded during a single upload, enter 6. Enter at least 1 to enable file upload. |
| Max single file size |
The maximum file size allowed to be attached. For example, if you only want to allow files of 2000 MB, enter 2000 in this field and MB in the Size in field. |
| Max summary files size |
The maximum file size allowed for the summary file. For example, if you only want to allow a summary file of 1 MB, enter 1 in this field and MB in the Size in field. |
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4.
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Click Save  from the toolbar.
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Users might need to log out and log back in to see any changes you have made.