Branding

The branding option only applies to the Self Service module. You can designate what Self Service users see, such as a logo or workspace items.

Access the Branding page from within the Application Setup Wizard (see Setting Up the Application Using the Setup Wizards).  You can also access its features from the Configuration Console by going to Configure > User and Permissions > Roles and Permissions > Self Service.

To add a logo to the Self Service module, click Change Logo. Navigate to a logo file and click Open to attach it.

By default, you can display the following eight tabs within the Self Service module:

• Home: Displays the Self Service user's homepage.
• Social Board: Displays the Social Board workspace.
• Service Catalog: Lists available services and allows you to request a service.
• My Items: Displays reported items and service requests.
• Knowledge Center: Allows access to the organization knowledge repository.
• Search: Defines search parameters.
• Announcements: Displays system-generated announcements.
• Alert: Displays system alerts.
• FAQ: Displays a list of frequently asked questions.

To edit a tab, click Edit:

• To change the tab name, edit its display text.
• Check Available to make this tab available as a dashboard component for the Home page.
• Check Initially visible to make this tab visible upon login.
• Click Save.