Setting up Languages
You can set the languages available for your users from the Languages page in the Configuration Console.
Available Languages and Cultures
The following cultures and languages are included in HEAT:
| Language | Country | Culture Code |
|---|---|---|
| German | Germany | de-DE |
| English | Australia | en-AU |
| English | Canada | en-CA |
| English | United Kingdom | en-GB |
| English | Ireland | en-IE |
| English | United States | en-US |
| English | South Africa | en-ZA |
| English | New Zealand | en-NZ |
| Spanish | Spain | es-ES |
| French | France | fr-FR |
| Dutch | Netherlands | nl-NL |
| Portuguese | Brazil | pt-BR |
| Russian | Russia | ru-RU |
| Japanese | Japan | ja-JP |
Russian and Japanese are newly added and in the first phase of translation. We welcome your feedback and corrections of translation or functionality.
Defining Language Availability
Specify which locales are available for a user to select after logging into HEAT.
| 1. | Within the Configuration Console, open the Organization Profile Languages workspace. The Languages workspace appears with a list of languages (culture names). |
| 2. | To enable a language for all roles, check Enabled next to a culture. This option must also be selected for Self Service only users. |
| 3. | To enable a language for Self Service users only, check Self Service Only next to the culture name. |
The system automatically saves your settings and makes the locale selections available to users.
Deleting a Language
The Delete function is not supported at this time
Adding a Culture
You can add a culture to support.
| 1. | From the Languages workspace, click Add New. The list of cultures appears. |
| 2. | Click the culture to support. The system automatically saves your option and includes it in the language list. |
| 3. | Return to the Localization Tools page. The language you selected appears on the list. |
| 4. | Select Enabled next to the culture. |
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If you delete all cultures for a given language — for example, French (Canada) and French (France) — the system deletes all translations and other customizations that you made for that language. If you add the culture back, the system restores the default (non-customized) version and you must manually enter your customizations again. Before deleting a culture, we highly recommend that you back up the translation strings by exporting them to a spreadsheet as described in Setting up Languages. You can then use the spreadsheet to restore the customizations. |