Use > Service Levels > Creating a Service > Retiring a Service

Retiring a Service

You can retire a Service that is no longer used.

Before retiring a Service, ensure it is not being used for incidents, Service Requests, Request Offerings, Escalations, and so on. Retiring a service could have unexpected consequences.
1. Log into the Service Desk Console as the Service Owner and open the Services workspace.
2. Select the Service that you want to delete, then from the Action Menu, select Retire Service.

Retire Service quick action

The service is now retired but not deleted.