Title |
Enter a unique name for the object. |
Task Type |
Choose from the drop-down list. |
Copy from predefined task |
|
Service |
Optional. Choose from the drop-down list. |
Team |
Choose a team from the drop-down list. |
Owner |
Choose an owner from the drop-down list. |
Relationship to Task |
Choose a relationship from the drop-down list. |
Notification Quick Action |
Choose from the drop-down list. |
Timeout Field |
To set a timeout based on a field, select this option, then choose a field from the drop-down list. |
Timeout Duration |
To set a timeout based on duration, select this option, then enter the number of days, hours, and minutes you want. |
Hours of Operation Name |
To set a timeout constrained by hours of operation, select this option, then choose the name of your hours of operation from the list. See Setting Up Hours of Operation. |
Hours of Operation Field |
To set a timeout constrained by an hours of operation field, select this option then choose a field from the list. |
Task Type |
Enter a literal value or choose an object from the drop-down list. The available fields and target object fields appear based on the chosen object. |