Cost Items

A cost item is a specific line item within a cost entity, such as an incident, service request, or service. Costs associated with a task are automatically added to an Incident or Service Request record. You can also manually add costs to these records. These cost items are listed in the Cost Item tab of the associated record, and in the ITFM Cost Item workspace, which is then used to compile data on all costs. See Task Costs.

Add a Cost Item

Costs are added automatically from Tasks and Allocations. (See Creating a Task and Allocation)

There are two types of costs you can add manually:

Ad hoc costs. Click New ITFM Cost Item. Use this option when there are no defined cost types.
Defined costs. Click New from Price List Item. Use this option when adding a cost with a defined cost type.

To add a cost item for tracking (which is added to the ITFM Cost Item workspace)

Within the Cost Item tab, click New ITFM Cost Item.

New ITFM Cost Item

The New ITFM Cost Item window appears.

Enter information into the fields.

--fields--

Field	Description
Cost Item ID	This value is automatically generated by the system.
Item Description	Enter a unique name for the item.
Price Item	Choose from the drop-down list. To add an item not on the list, see Add a Price List Item.
Unit Cost	Automatically generated from the price list item.
Qty	Enter the number of units.
Unit of Measure	Type the unit of measure if not automatically generated from the price list item.
Total Cost	Automatically calculated based on Unit Cost x Qty.
Cost Driver	Automatically generated from the price list item.
Vendor	Automatically generated from the price list item.
Recurrence Type	Automatically generated from the price list item.
Billable	Check if the cost is billable to a customer.
Capital Expense	Automatically generated from the price list item.
Fixed Cost	Automatically generated from the price list item.
Direct Cost	Automatically generated from the price list item.
Notes	Enter any notes or comments about this record.

Click Save. The window closes and the cost item appears on the list.

To add a cost with a defined cost type

Within the Cost Item tab, click New from Price List Item.

New from Price List Item

The Choose Price List Item list appears.

Choose a cost item from the list. The item appears on the list.

Add a Price List Item

Price items are used to populate the Price List Item field.

Within the New ITFM Cost Item window, click Search

in the Price List Item field. A list of price list items appears.

Click Add. The New Price List Item window appears.

Enter information into the fields.

--fields--

Field	Description
Enabled	Check to make this price list item active.
Item Name	Enter a unique name for the item.
Item Revision	Enter a version number for the item.
Type	Choose a type from the drop-down list.
Recurrence Type	If the price is recurring, choose Monthly or Yearly from the drop-down list, else choose None.
Price	Enter the price without a monetary symbol. For example: 203.00.
Cost	Enter the cost of the item without a monetary symbol.
Unit of Measure	Choose the price and cost unit of measure from the drop-down list: Days Hours Minutes Users
Description	Type a brief description of the item.
Vendor	Choose a vendor from the drop-down list.
Cost Driver	Choose a cost driver from the search box.
Cost Drive Category	This is automatically entered based on the chosen Cost Drive, or you can choose a category from the drop-down list.
Is Direct	Check if the price of the item is direct.
Is Fixed	Check if the price of the item is fixed.
Is Capital Expense	Check if the item can be classified as a Capital Expense for tax purposes.

Click Save. The window closes.