Administer > Module Configuration > Service Catalog Management > Enable Cost Items in a Business Object

Enable Cost Items in a Business Object

This example shows how an Administrator can enable the Cost Item field within a business object, so users can access it.

1. Within the Configuration console, open the business object to which you want to add the Cost Item field. For example, Service Request.
2. Create the relationship. (See Using Relationships.) From the Relationships tab, add a relationship to Frs_ITFM_Transaction (if one does not already exist). Set the parameters as shown:

Frs_ITFM_Transaction Parameters

3. Add the tab to the workspace. From the Layouts tab, select the form you want to use. For example, ServiceReqLayout.New.
4. Click formView. The Form View Editor appears.
5. Near the bottom of the page, click Add Child Panel, and add the information for Cost Item. See Using Layouts.

Sample Cost Item Child Panel Settings

Field Value
Display Name Cost Item
Object Frs_ITFM_Transaction
Relationships ServiceReqAssocFrs_ITFM_Transaction
Display Grid
Grid Frs_ITFM_Transaction.DefaultGrid
Forms Frs_ITFM_Transaction.ManualEntryForm
Placement Tab
6. Click Save from the toolbar.
7. Define the rollup cost relationships. (See Data Rollups.) For example, click Frs_ITFM_Transaction from the list, and set the following in the FormView Child Panel Relationship Editor. See Tracking Cost Relationships in a Service Request below.
Display Name Rollup Chain
Task Cost Item ServiceReq -> Task -> Frs_ITFM_Transaction
Parameter Cost Item ServiceReq -> ServiceReqParam -> Frs_ITM_Transaction
Parameter Link Cost Item ServiceReq -> ServiceReqParam -> ServiceReqParamLink -> Frs_ITFM_Transaction

Sample FormView Child Panel Rollups

8. Add the cost summary panel. Check Show Summary screen for transactions.

Sample Cost Summary Panel

9. Click Edit Summary Settings to define what appears in the panel.

Sample Transaction Summary Settings

10. Click Save from the toolbar.