Enable Cost Items in a Business Object
This example shows how an Administrator can enable the Cost Item field within a business object, so users can access it.
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1.
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Within the Configuration console, open the business object to which you want to add the Cost Item field. For example, Service Request. |
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2.
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Create the relationship. (See Using Relationships.) From the Relationships tab, add a relationship to Frs_ITFM_Transaction (if one does not already exist). Set the parameters as shown: |
Frs_ITFM_Transaction Parameters
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3.
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Add the tab to the workspace. From the Layouts tab, select the form you want to use. For example, ServiceReqLayout.New. |
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4.
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Click formView. The Form View Editor appears. |
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5.
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Near the bottom of the page, click Add Child Panel, and add the information for Cost Item. See Using Layouts. |
Sample Cost Item Child Panel Settings
Display Name |
Cost Item |
Object |
Frs_ITFM_Transaction |
Relationships |
ServiceReqAssocFrs_ITFM_Transaction |
Display |
Grid |
Grid |
Frs_ITFM_Transaction.DefaultGrid |
Forms |
Frs_ITFM_Transaction.ManualEntryForm |
Placement |
Tab |
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6.
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Click Save from the toolbar.
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Task Cost Item |
ServiceReq -> Task -> Frs_ITFM_Transaction |
Parameter Cost Item |
ServiceReq -> ServiceReqParam -> Frs_ITM_Transaction |
Parameter Link Cost Item |
ServiceReq -> ServiceReqParam -> ServiceReqParamLink -> Frs_ITFM_Transaction |
Sample FormView Child Panel Rollups
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8.
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Add the cost summary panel. Check Show Summary screen for transactions. |
Sample Cost Summary Panel
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9.
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Click Edit Summary Settings to define what appears in the panel. |
Sample Transaction Summary Settings
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10.
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Click Save from the toolbar.
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Tracking Cost Relationships in a Service Request
Each Service Request has a Task and a ServiceReqParam attached, each having their own Cost Items. The ServiceReqParam has attached to it ServiceReqParamLink, which has its own Cost Item. And the Service Request itself has a Cost Item. The following diagram illustrates the relationship given in the above example.