Activating Field Security Permissions
Photos of users in the Social Board are stored using several fields in the Profile.Employee business object. To successfully upload a photo, you must provide edit permissions to the fields relative to a given role.
For example, to activate the necessary field permissions for Self Service users, do the following:
| 1. | From the Configuration Console, select Roles and Permissions. The list of roles appears. |
| 2. | Select Self Service. The Role Details page appears. |
| 3. | Select the Object Permissions tab, then from the Select Page drop-down menu, navigate to the employee business object. |
| 4. | Click the arrow next to Employee to expand the list of permissions. |
| 5. | Check Edit permissions (check the second column) for the following fields in the employee business object: |
- EmployeeInformation
- EmployeePhoto
- EmployeePhotoName
- EmployeePhotoRevision
- LastModBy
- LastModDateTime
| 6. | Click Save to persist the field level permission changes. |
Social Service management functionality is now activated in existing customer databases.
The following roles have edit permissions activated by default for the Profile.Employee business object:
- Admin
- Business Unit Manager
- Change Manager
- Executive
- Knowledge Manager
- Problem Manager
- Release Manager
- Self Service
- Service Desk Analyst
- Service Desk Manager
- Service Owner
Field permissions must be specifically activated for any other roles not mentioned in this list.