Basics > Social Board > Messages and Comments

Messages and Comments

Viewing Messages

There are three ways to view messages:

Type of Messages

There are two types of messages:

Type Description
Public These messages can be read by all HEAT users.
Limited These messages can only be read by specific users, groups, teams, or roles.

Searching Messages

Search for a word by entering it in the Search field, located on the top right corner of the Social Board workspace.

Filtering Messages

View certain messages and posts. Choose the filter criteria from the left Activity Stream pane.

Activity Stream Pane

Viewing Comments

Comments are added to a message. Any user receiving a message can create a comment on that message.

To view comments to a posted message, click View Comments within the message box.

View Comments

To view all comments to all messages, click Sort by Post at the upper right corner of the Social Board workspace. To close all comments, click Sort by Post & Comments.

Sort By Post