Use > Common Features > Tasks > Task Catalog

Task Catalog

The task catalogLists external tasks used throughout HEAT. lists external tasks used throughout the application. Tasks are created within an underpinning contractAn Underpinning Contract is a Contract between an IT Service Provider and a Third Party. The Third Party provides goods or Services that support delivery of an IT Service to a Customer. The Underpinning Contract defines targets and responsibilities that the Service Provider will use to determine Service Level Targets and Packages. or service level agreementAn agreement between the service provider and the customer documenting the agreed upon service levels for the service., and appear here automatically.